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Terms & Conditions

​Welcome to Moodee! These terms and conditions outline the rules and regulations for using our website, www.moodee.co, and purchasing products or services from us. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

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1. Products and Services
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Products

Moodee offers a carefully curated selection of consumer health and wellness products designed to support women’s wellbeing throughout different life stages. This includes, but is not limited to:

  • Menstrual care products (e.g., menstrual cups, pads, tampons, liners, discs)

  • Supplements

  • Hormone-friendly snacks and beverages

  • Personal care and hygiene products

  • Lifestyle and wellness accessories

All products are available for purchase through our website, subject to availability and any applicable legal or health regulations.

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Services

Moodee also provides a range of digital and community-based services, including:

  • Personalised quizzes and self-assessments to help you understand your health needs

  • Educational content, resources, and workshops focused on women’s health

  • Membership or subscription-based access to exclusive offers, partner discounts, or curated product bundles

  • Access to a supportive community platform for sharing experiences

  • Partner promotions or consultations (where available)

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These services are intended for general wellness and informational purposes only. They do not constitute medical advice, diagnosis, or treatment, and you should always consult a qualified healthcare professional before making any health-related decisions.

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We reserve the right to modify, suspend, or discontinue any product or service at any time without notice.

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2. General Conditions
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  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or our products without our express written permission.

  • Prices for our products are subject to change without notice.

  • We reserve the right at any time to modify or discontinue a product or service without notice.

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3. Products & Services
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Certain products or services may be available exclusively online through our website. These may have limited quantities and are subject to return or exchange only according to our Returns & Refund Policy.

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We have made every effort to display product descriptions and images as accurately as possible. We cannot guarantee that your device’s display of any color will be accurate.

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We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, and to limit the quantities of any products we offer.

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4. Pricing & Shipping
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  • All prices are shown in UAE Dirhams (AED) and include VAT where applicable.

  • Standard shipping within the UAE is charged at AED 25 per order.

  • We currently do not accept international orders outside the UAE.

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5. Returns & Refunds
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Our return policy lasts 14 days from the date you receive your item. To be eligible for a return, your item must be unused, unopened, and in its original packaging.

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Certain products are non-returnable, including menstrual care items, underwear, swimwear, test kits, and digital products, unless defective or damaged.

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Full details are outlined in our Returns & Refund Policy.

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6. Accuracy of Billing & Account Information
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You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.

You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

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7. Intellectual Property
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All content on this website, including text, graphics, images, logos, icons, and software, is the property of Moodee or its content suppliers and is protected by copyright and intellectual property laws.

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8. User Comments & Feedback
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If you submit feedback, comments, or suggestions, you agree that we may, at any time, without restriction, edit, copy, publish, or otherwise use them in any medium. We are under no obligation to maintain comments in confidence or pay compensation.

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9. Errors, Inaccuracies & Omissions
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Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors and to update information at any time without prior notice.

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10. Third-Party Links
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Our site may contain links to third-party websites. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for third-party materials or websites.

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11. Disclaimer of Warranties; Limitation of Liability
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We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.


To the maximum extent permitted by UAE law, Moodee shall not be liable for any damages arising from your use of the website or products, except where caused by our negligence or fraud.

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12. Governing Law
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These terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the UAE courts.

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13. Changes to Terms & Conditions
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We reserve the right to update, change, or replace any part of these Terms & Conditions at our discretion. It is your responsibility to check this page periodically for changes.

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13. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:
hello@moodee.co

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